This guide applies to verified OTC merchants conducting over-the-counter trading on the CYBBIT platform. It helps merchants understand trading preparation, advertisement publishing, order processing, and related rules.
Before conducting OTC transactions, merchants should carefully read the following content and familiarize themselves with the platform’s trading procedures and rules to ensure safe and efficient transactions.
How Merchants Earn Profits
CYBBIT OTC merchants can earn trading profits by independently setting USDT buying and selling prices.
The platform does not interfere with merchant pricing. Merchants can flexibly set prices based on market conditions, available funds, and trading strategies.
Example:
If a merchant buys USDT at 6.3 CNY and sells USDT at 6.5 CNY, the merchant can earn a price difference profit of 0.2 CNY per USDT.
Platform Risk Control Mechanism
To ensure merchant trading security, CYBBIT has established multiple risk control measures:
(1) Merchants can set trading restrictions and only trade with eligible users;
(2) All users participating in OTC transactions must complete advanced identity verification (KYC);
(3) Users who purchase USDT must follow the T+1 withdrawal rule;
(4) Merchants can immediately use purchased USDT for OTC trading, but withdrawals are also subject to the T+1 rule.
Advertisement Management
How to Publish Advertisements
Merchants can enter the OTC trading page through the CYBBIT Web platform to publish buy and sell advertisements.
The steps are as follows:
(1) Enter the OTC Merchant Management page;
(2) Select advertisement type:
Sell USDT:
Merchants sell USDT and users pay with fiat currency;
Buy USDT:
Merchants use fiat currency to purchase USDT sold by users.
(3) Set advertisement price;
The price is independently set by merchants according to market conditions, and the platform does not interfere.
(4) Set trading amount;
Including advertisement quantity, minimum transaction limit, and maximum transaction limit.
(5) Set payment time limit;
Merchants can set the payment time according to trading requirements.
(6) Select payment method;
Supports bank cards, third-party payment methods, and other payment methods.
(7) Add transaction notes and automatic reply content;
(8) Confirm all information and publish the advertisement.
Advertisement Quantity Rules
Each OTC merchant can publish a maximum of:
2 buy advertisements;
2 sell advertisements.
The actual advertisement quantity may be adjusted according to merchant level and platform rules. Please refer to the actual display on the CYBBIT platform.
Advertisement Ranking Rules
Advertisement ranking is mainly determined by the following factors:
(1) Online status priority;
(2) Trading price priority;
(3) Merchant verification level priority;
(4) Trading data such as completion rate and transaction volume.
When multiple advertisements have the same price, verified merchants will be displayed first. If all merchants are verified, ranking will be determined based on overall trading performance.
Advertisement Limits
Merchant advertisement limits are determined by factors including security deposit, merchant level, and platform rules.
To increase advertisement limits, merchants may apply by increasing their security deposit or improving their merchant level.
Order Management
Merchant USDT Selling Process
(1) Users select a merchant advertisement and submit a USDT purchase order;
(2) Users complete payment according to the order information;
(3) Merchants verify the user’s payment information;
(4) After confirming receipt of payment, merchants click confirm payment received and release USDT;
(5) The order is completed.
Merchant USDT Buying Process
(1) Users submit a USDT selling order;
(2) Merchants complete payment according to order information;
(3) Click “I Have Paid”;
(4) Users confirm receipt of payment and release USDT;
(5) The transaction is completed.
How to View Orders
Merchants can access:
【OTC Merchant Center】→【Order Management】
through the CYBBIT Web platform to view current orders, historical orders, and transaction records.
How to Handle Order Issues
If any issues occur during transactions, merchants can submit an appeal through the order page.
The CYBBIT customer service team will review the order information, payment proof, and transaction records, and assist in resolving related issues.
Frequently Asked Questions
When can merchants withdraw USDT after purchasing?
After purchasing USDT, merchants must follow the T+1 withdrawal rule. Withdrawals can only be made on the next day after purchase.
How to cancel OTC merchant status?
If merchants wish to cancel their merchant qualification, they can submit an application through CYBBIT official customer service channels and complete the required procedures.
How many advertisements can merchants publish at most?
Currently, each OTC merchant can publish a maximum of 4 advertisements:
2 buy advertisements;
2 sell advertisements.
The actual quantity is subject to CYBBIT platform rules.
How to improve advertisement ranking?
Advertisement ranking is mainly affected by the following factors:
(1) Merchant online status;
(2) Advertisement price competitiveness;
(3) Merchant verification level;
(4) Trading completion rate and transaction volume.
If you have any other questions, please contact CYBBIT official customer service.
CYBBIT is committed to providing OTC merchants with a secure, stable, and efficient trading environment, working together with global merchants to build an open and trusted digital asset trading ecosystem.
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